May 7, 2021

Service Center Specialist

The Service Center Specialist’s role is responsible for handling the day-to-day management of Outreach Center clients to include:

  • Maintaining a working knowledge of all current community service/outreach grants and the grant requirements.
  • Interviewing clients to assess their needs and determining client eligibility in accordance with program regulation.
  • Identifying barriers or referral sources to aid clients.
  • Researching up to date community resources.
  • Manages client caseload to include initial intake and periodic follow-up as directed by program guidelines and provides detailed documentation.
  • Enters client data into computer system programs.
  • Conducts home visits for clients with transportation barriers.
  • Model a respectful workplace when interacting with MBCEOCI customers, community members and colleagues.


  • Associates Degree in Human Services or related field from an accredited institution.
  • Bachelor’s Degree in Human Services or related field from an accredited institution, preferred.
  • Must have one (1) year of work-related experience applying the principals and practices of case management.
  • Must have a valid Georgia Driver’s License
  • Must have a clear Motor Vehicle Record for the previous seven (7) years.


About mgrembowski